Privacy Policy

Last updated: January 2026

1. Who we are

Daftar Route Technology Services Pvt. Ltd. ("Daftar Route", "we", "our", or "us") provides commute automation and rider experience solutions. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, apps, and related services.

2. Information we collect

We collect the following types of information:

  • Contact details: name, email, phone number, company, job title, and location shared during sign-up or demo requests.
  • Commute details: pickup/drop addresses, schedules, route preferences, attendance, and ride feedback shared while using our services.
  • Device and usage data: IP address, browser type, device identifiers, pages visited, and interactions to improve performance and security.
  • Payment context: transaction status and identifiers (handled via secure payment gateways).

3. How we use your information

We process information to:

  • Provide, operate, and support commute bookings, dashboards, and rider/driver management.
  • Improve reliability, safety, and product features using aggregated insights.
  • Send service updates, trip notifications, and support responses.
  • Comply with legal obligations and enforce our terms and policies.

4. How we share information

We do not sell personal data. We may share information with vetted service providers (e.g., cloud hosting, analytics, payment gateways, and communication tools) strictly to deliver our services. Data may be disclosed if required by law or to protect safety, rights, or property.

5. Cookies and tracking

We use cookies and similar technologies to remember preferences, maintain sessions, and analyze site usage. You can manage cookies through your browser settings; disabling them may limit certain features.

6. Data retention and security

We retain data only as long as necessary for the purposes outlined here or as required by law. We use encryption, access controls, and monitoring to protect data; however, no method of transmission or storage is 100% secure.

7. Your choices

  • Access, update, or correct your account details.
  • Opt out of non-essential marketing messages at any time.
  • Request deletion, export, or restriction of your personal data where applicable.

8. Children's data

Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child has provided information, please contact us to remove it.

9. Updates to this policy

We may update this Privacy Policy to reflect product, legal, or regulatory changes. We will revise the "Last updated" date when changes are published.

10. Contact

For privacy questions or requests, email us at hello@daftarroute.com or write to Daftar Route Technology Services Pvt. Ltd.