FREQUENTLY ASKED QUESTIONS - FAQ'S
What is Daftar Route?
Daftar Route is one of the leading Cab aggregator start up company, headquartered in Sector 62, Noida, U.P. Daftar Route provides home pick and drop shared-cab service for office-goers in Delhi NCR.
How do I book a seat or align a cab from my pick up point to my workplace?
Click on the "MAP YOUR DAFTAR ROUTE" or "GO" button and submit the form. The operator will call you, check your shift timing, working roster and once done, your cab (on a sharing basis) will be aligned for home pick and drop.
How soon I can book a seat or get a response from the operator?
Once we received your request our dispatcher team will contact you and align your cab accordingly.
Is it safe while travelling with Daftar Route?
Daftar Route ensures 100% safety & security of every commuter. All drivers are verified and the cabs are always monitored by the dispatch team.
Does Daftar Route also provide Women-Friendly Cab service?
Yes, we do provide Women-Friendly cabs with a lady Chauffeur for the safety and security.
What is Commuter Plan?
It is a street pick up and drop service for registered customer only. You can book a ride via Mobile App and pay once the ride is completed.
Do I have to book my cab on a daily basis for monthly plan?
No, once your cab will be aligned on your home to office route, your seat will be booked as per your subscription plan.
How do I change my pick-up and drop location/cancel the service/other request.
You may write us an email at firstname.lastname@example.org/or call TFN 1800 258 3719 for any service request or any change.
What is BAN user?
One of our main motto is 'Respect Individual' which means we should respect and treat everyone with a courtesy and dignity whether it's your cab driver or a commuter in a cab or Daftar Route employee. Hence, while using Daftar Route services if a user or a Commuter found consuming alcohol, smoking cigarettes and other activities or creating service disruption will be banned and will be no longer using Daftar Route services. Note: Penalties for violations can vary. They can include fines, arrest, or removal from the service.
What is Dynamic Ride/Coupon?
Dynamic Ride is an additional ride in order to utilize the "left over days" of current month. It is valid for 1 month only. Applicable on Promo Monthly packages only.
Dynamic coupon is a one time ride and can be used up-to 40 km. It is worth of ₹65 only.
The coupon can’t be exchanged or transferred under any circumstances. No refunds entertained against the coupon.
Note: Dynamic Ride and Dynamic Coupon is only for registered commuter.